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Ask clearer questions for better answers

Include a few useful details so the assistant can find the most relevant regulation.

When you ask a question, include:

  • The market, such as Saudi Arabia or the GCC.
  • The product or ingredient, such as a rinse-off hair product or titanium dioxide.
  • What you need to decide, such as labelling, an ingredient limit, or registration.

For example: “What are the labelling requirements for a rinse-off hair product in Saudi Arabia?”

Keep your profile up to date in My Account › Profile. Your role, markets, and product categories help the assistant understand broad questions.

For business or market questions that are not answered by a regulation, the assistant may offer to prepare an inquiry for the Sijil team — see Send an inquiry to the Sijil team.

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